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Return Policy

What if I am not satisfied? (impossible, we know, but...)

While all sales are final -your complete satisfaction is our goal. If you are not satisfied with florist shop's service for any reason, feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours. Refunds are returned to the payment method on your original purchase and typically take 24 to 72 hours but may take up to 10 business days depending on the bank processing times. We are available to help you with any issue that may come up. Please give us a call at 215-437-1913 so we may personally help resolve any issue.  

The Local Flower Delivery Difference

Your order is important to us and your flowers will always be hand delivered by our delivery drivers.  We want to thank you for ordering flowers from NE Flower Boutique, your local Philadelphia florist.  Rest assured that we will handle your order with care from start to finish.That is the difference between ordering from a national florist and ordering local from a local flower shop.